Customer Promise

Our people will treat you and your customers with respect, fairness and honesty.

We will respond to your emergencies. We will be accessible 24 hours a day, 7 days a week. Our emergency service phone numbers during non-business hours are - (410-246-0500 - Press 9 for Emergency then one of the following: Terminal Warehouse ext 5003, Transportation ext 5002).

We will address any service issue promptly and seek to satisfy your need

Equipment and facilities will be neat, clean and orderly to gain your confidence in our abilities and demonstrate pride in our work. Drivers will be neatly groomed, courteous and eager to serve you.

We will ship the right products to the right place at the right time.

Reporting and billing will be accurate and timely.

Should you not get exactly what you want, please call any of our management team day or night:

Jock Menzies
Chairman
Office: 410-246-0501, Cell: 410-365-0863
    Mike Buckley
Vice President/General Manager
Office: 410-246-0507, Cell: 410-365-0806
Scott Menzies
President
Office: 410-246-0502, Cell: 410-746-0562
Cliff Kaufman
President/COO
Office: 410-246-0509, Cell: 443-463-6594

By Email: Service@TermCorp.com

 

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